Alena Bailey came to Belay Mortgage in 2020 with over a decade of experience in customer-facing professions. She is passionate about creating strong customer relationships. As our loan processing assistant, Alena works with our borrowers to ensure they have a smooth financing experience. She is currently studying to become a licensed loan officer. Outside of work, Alena is a dog mom to two miniature Australian Shepherds. She enjoys watching football, going to concerts, and checking out new local eateries.